Shipping Policy
Shipping Policy
Last updated: 31/12/ 2025
1) Serviceability & Timelines
• We currently ship within India. For pre-orders delivery timelines are 6-8 weeks from the date of order placement. Standard dispatch in 24–72 hours for regular orders; delivery in 2–7 business days depending on destination and courier serviceability.
• COD may be available on select pin codes via our checkout partner(s).
Note: Ensure checkout and customer data are protected with SSL/HTTPS.
2) Shipping Fees & Free Delivery
• Shipping fees (if any) are shown at checkout. Free shipping promotions (if applicable) will be communicated on the product page or cart.
3) Tracking & Delivery
• Tracking details are shared by email/SMS after dispatch. Please be available at the address; multiple failed attempts or RTOs may apply a re-delivery fee.
4) Non-serviceable/Delayed Areas
• If your address becomes non-serviceable or is significantly delayed due to operational constraints, we’ll notify you and offer options: alternate address, revised timeline, or full refund.
5) Damage in Transit
• If you notice damage on delivery, refuse the package or inform us within 24 hours with photos and the unboxing video. We’ll arrange a resolution as per the Refund & Return Policy.
Company & Contact
Company: EDTLIFE TECHNOLOGY PRIVATE LIMITED
GSTIN: 27AAICE7036M1Z7
Registered Address: Office No. 67B, CWTS 181, Gopal Mansion CHS Ltd, Gurunanak Road, Opp Kooper Chimani, Mumbai, Maharashtra, 400050
Support: support@edtlife.com
Grievance Officer: Mihir Pawar | mihir@edtlife.com
SLA: Acknowledge in 48 hours, resolve within 1 month
Contact - 8976836018